Refund policy
Return & Refund Policy
Last Updated: August 2026
At Intentional Woman Era, every item is made especially for you after your order is placed. Because our products are custom-made, we appreciate your understanding of the following policy.
Returns & Exchanges
We do not accept returns or exchanges for:
- Incorrect size selected by the customer
- Buyer’s remorse or change of mind
- Color or style preference changes
Please review the size chart carefully before placing your order.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the damage or error
Once your claim is reviewed, we will work with our production partner to provide a replacement or refund when appropriate.
Refunds
Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or credit card provider.
Order Changes & Cancellations
Because production begins quickly, orders cannot be changed or canceled once they have entered production.
Contact Us
If you have any questions regarding your order, please contact us through our Contact page or by email, and we’ll be happy to assist you.